Support
Need help with Abni? We’re here. Email support@abni.ai and we’ll respond within 2 business days.
Frequently asked questions
How do I install Abni?
Abni is installed via the Slack App Directory. Click Install, approve the permissions in your Slack workspace, and you’ll be up and running within a minute.
Where are my generated images stored?
Your generated images are stored securely in AWS S3 (eu-north-1, Stockholm) and served via signed CloudFront URLs. Only members of your workspace can access them.
How do I delete my data?
Email privacy@abni.ai with “Data deletion request” in the subject. We use a staged process — your data is disabled, then permanently deleted after a short grace period. See section 9 of our Privacy Policy for the full deletion process.
How do I cancel my subscription?
You can cancel anytime from the Credits & Billing modal in the Abni Home Tab, or by emailing support@abni.ai. Cancellations take effect at the end of the current billing period.
Where is my data processed?
Primary processing happens in AWS eu-north-1 (Stockholm). Some processing is handled by US-based AI sub-processors (Anthropic, Google, KIE.ai, FAL.ai, Stripe) under Standard Contractual Clauses. See our Privacy Policy for the full picture.